Getting started
From creating your account to accepting your first payment — here's everything you need to do in order.
Setup steps
Create your account
Go to the Manuka Pay merchant portal and register. You'll need your business email address. After registering, check your inbox for a verification email and click the link to activate your account.
Verify your email
Click the verification link in the email Manuka Pay sends after registration. You won't be able to access your dashboard until your email is verified. If the link has expired, log in and request a new one.
Start Stripe onboarding
From your dashboard, click "Connect with Stripe". You'll be redirected to Stripe to create a Stripe Express account. This is your direct account with Stripe — Manuka Pay does not hold your money. Stripe handles all payment processing and payouts directly to your bank.
Complete Stripe's identity verification
Stripe will ask for your business details, identity documents, and bank account information. This is Stripe's own KYC (Know Your Customer) process — Manuka Pay has no visibility into or control over it. Typical documents needed: government-issued ID, business registration (if applicable), bank account details, IRD number.
Set up your business profile
Once Stripe verification is underway, go to Settings in your dashboard. Fill in your business name (shown to customers on every payment page), a short description (optional, max 120 characters), a public support email, and a public phone number. These appear on your payment page and printed QR code.
Configure your payment page
Still in Settings, choose your QR Mode (open amount, preset buttons, or both), set up any preset payment amounts, and choose your pricing mode (fees on top or fees included). See the Payment Settings guide for full detail on each option.
Read the guide →Print or share your QR code
Go to Dashboard and you'll see your QR code ready to use. Click "Print QR code" for a formatted print card with your business name, QR code, accepted payment logos, and payment URL. You can also copy your payment URL to share digitally — by text, email, or on your website.
When can I start accepting payments?
You can start accepting payments once Stripe confirms that details submitted, charges enabled, and payouts enabled are all active on your Stripe account. Your dashboard shows these three indicators — all three must be green. Stripe verification typically takes minutes for most businesses, but can take longer if additional documents are requested.